Login to play this video.
How can we make a good first impression when we speak to people on the phone?

How can we make a good first impression when we speak to people on the phone?

speaker
Eve O’ConnorCapita Employee Benefits
First Impressions Matter!
1
01:48
Making a confident first impression
Lou Harris
01:04
How can we make a good first impression when we speak to people on the phone?
Eve O’Connor
3
01:43
Why is being good at public speaking important?
Michael Ronayne
4
01:04
What are the general do’s and don’ts when taking and making phone calls?
Eve O’Connor
5
02:53
Top tips for job applications
Jill Miller
Related Videos
01:04
What are the general do’s and don’ts when taking and making phone calls?
Eve O’Connor
0 views
01:48
Making a confident first impression
Lou Harris
0 views
00:54
What tools and techniques can you use to build rapport over the telephone?
Eve O’Connor
0 views
01:37
How can we use tone of voice to influence the behaviour of other people on the phone?
Eve O’Connor
0 views
01:19
How do you deal with difficult conversations over the phone?
Eve O’Connor
0 views
03:40
What advice do you have for people in telephone-based roles?
Annabel Robb
0 views
01:43
Why is being good at public speaking important?
Michael Ronayne
0 views
02:17
How can we overcome the challenges of managing a team remotely?
Brian Stanton
0 views